Lancaster-based Cargas, a company specializing in software solutions for the fuel delivery and HVAC service industries, recently purchased North Carolina-based Silverline Solution’s customer portal technology.
The MyFuelPortal customer engagement platform will enhance the end-consumer experience.
The purchase is part of Cargas Energy’s ongoing commitment to expand its offerings and provide customers with the best possible service. It does not include Silverline’s hosting business or other managed IT services.
The two companies have had a relationship for years, and Silverline will host MyFuelPortal and provide infrastructure support. It also will work with Cargas employees to ensure a seamless transition for the companies using the platform.
“We believe it is critical to expand our Cargas Energy offerings to not only include the best back-office software that helps our customers be more efficient and grow revenue, but also helps them work with their customers by enhancing the end-consumer experience,” Nate Scott, Cargas president and CEO, said. “This acquisition allows us to further build upon MyFuelPortal’s value proposition to our customers by extending new workflows and self-service functionality to create a competitively differentiated experience.”
Silverline Solutions provides fuel, propane, and energy companies with cloud hosting, cybersecurity, phone systems, and proactive IT support.