Pennsylvania Business Report
Customers Bank deploying AI in commercial banking operations
West Reading-based Customers Bank recently announced it has entered into a multiyear strategic collaboration with OpenAI to deploy artificial intelligence (AI) in commercial banking operations. Under the new agreement, Customers Bank will work with OpenAI’s technical teams to build custom AI capabilities using the bank’s processes, data and institutional knowledge, and designed with strict data governance, access controls, and risk management. The AI capabilities will be deployed within C...
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