Volvo Construction Equipment is building a $4.3 million technical training center at its Shippensburg headquarters.
The facility will provide the company with the space to deliver in-person and virtual trainings. It is intended to be one of the best training sites in the equipment industry.
“This investment demonstrates Volvo CE’s commitment to our dealers and customers as well as the future of the construction industry,” Stephen Roy, president of region North America at Volvo CE, said. “Equipment and technology are constantly changing and improving. These training opportunities will help prepare new technicians for successful careers and help veteran technicians keep up with the latest developments.”
The new training facility will be an extension to the current Volvo CE Customer Center at the company’s North American headquarters in Shippensburg. The Customer Center opened in 2014 and contains a full machine demonstration area used for dealer and customer events.
The new $4.3 million world-class training center will be primarily for Volvo dealer technicians. It will include several new machine bays, classrooms, and a virtual lab used for creating and hosting virtual trainings. It will feature technical courses on equipment as well as productivity and uptime services, such as the Volvo Assist programs and ActiveCare Direct managed telematics program. Further, there will be training and demonstrations on electric machines, automation, and connectivity. The virtual lab will use video, augmented reality, and other technologies to support dynamic virtual training courses for dealers throughout North America.
“This investment to our Customer Center puts our training staff closer to the equipment and technologies, and it emphasizes to technicians the importance of customer productivity and uptime,” Roy said. “Today’s techs must learn both the ‘nuts and bolts’ as well as the connected systems.”
Construction is expected to begin this year and be completed in late 2022.
“This isn’t just an investment in the construction industry, but also in the local communities where we’re growing and in our North American presence,” Roy said.