Canon Business Process Services doubles size of Scranton facility to meet client demand

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Canon Business Process Services said it has doubled the size of its Eastern regional Business Processing Center in Scranton to meet increased client demands.

The now-20,000 square foot facility opened last year and, with the expansion, has increased its document processing volume by more than 200 percent.

In a statement released Monday, Canon officials said Scranton’s access to major transportation hubs as well as its proximity to New York City and other metropolitan locations has advanced the company’s growth in the area.

The Pennsylvania center, along with Canon’s Western U.S. and Philippines-based operations, enhances Canon’s national and global capabilities to better support client digitization projects and other crucial digital transformation initiatives. The Scranton operation enables some of the country’s largest corporations to leverage Canon’s business transformation services, including the deployment of state-of-the-art, high-speed digital technologies designed to automate workflows, digitize forms such as invoices, claims and statements, as well as advance a variety of other critical business processes.

Canon’s Business Processing Centers also support the company’s Digital Intake Center services, which facilitate large-scale processing and distribution as a hybrid mailroom and scanning service. Physical-to-digital mail, the latest evolution in managing incoming mail, can move organizations into the forefront of mail center efficiency and provides information management and control, Canon officials said.